Refund Policy

Last updated: December 12, 2025

Overview

At Flairmount, we strive to provide exceptional service to our users. This Refund Policy outlines the terms and conditions regarding refunds for subscription payments made through our platform.

Subscription Refunds

1. Refund Eligibility

Refunds may be considered under the following circumstances:

  • Technical issues preventing access to the platform that cannot be resolved within 48 hours
  • Duplicate payments made in error
  • Unauthorized transactions
  • Service discontinuation by Flairmount

2. Refund Timeframe

Refund requests must be submitted within 7 days of the original payment date. Refunds will be processed within 5-10 business days after approval.

3. Non-Refundable Items

The following are not eligible for refunds:

  • Subscriptions that have been active for more than 7 days
  • Payments for services that have been fully utilized
  • Refund requests submitted after the 7-day window
  • Payments made for promotional or discounted subscriptions, unless otherwise stated

How to Request a Refund

To request a refund, please contact our support team with the following information:

  • Your account email address
  • Transaction ID or payment reference number
  • Date of payment
  • Reason for refund request

You can reach us at: Contact Support

Refund Processing

Once your refund request is approved:

  • Refunds will be issued to the original payment method used for the transaction
  • Processing time may vary depending on your payment provider (typically 5-10 business days)
  • You will receive email confirmation once the refund has been processed
  • Your subscription will be deactivated upon refund approval

Cancellation

You may cancel your subscription at any time. Cancellation will prevent future charges but does not entitle you to a refund for the current billing period unless you meet the refund eligibility criteria outlined above.

Disputes and Chargebacks

If you have concerns about a charge, we encourage you to contact us directly before initiating a chargeback. Chargebacks may result in account suspension. We are committed to resolving all payment-related issues fairly and promptly.

Changes to This Policy

Flairmount reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Refund Policy, please contact us: